At MAK COMMERCE INC, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We accept returns within 30 days of the delivery date for eligible items.

To qualify for a return:

• Items must be unused and in their original condition

• Products must be returned in original packaging

• Proof of purchase or order confirmation is required

Certain items may not be eligible for return, including:

• Final sale or clearance items

• Used, damaged, or altered products

• Personalized or customized items

• Hygiene or personal care items (if opened)

Return Process

To request a return, please contact our customer support team with your order number and reason for return.

Contact Information:

MAK COMMERCE INC
115 Roosevelt Ave
Valley Stream, NY 11581, USA

Phone: +1 (347) 828-2083
Email: hello@makcommerceinc.com

Once your return request is approved, return instructions will be provided.

Customers may be responsible for return shipping costs unless:

• The wrong item was received

• The item arrived damaged or defective

• The order was incorrectly fulfilled by us

Refunds

After we receive and inspect the returned item, we will notify you regarding the status of your refund.

If approved:

• Refunds will be issued to the original payment method

• Processing times may vary depending on your bank or payment provider

• Shipping fees are generally non-refundable unless the return is due to our error

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos and order details so we can resolve the issue promptly.

Order Cancellations

Orders may only be canceled before shipment processing begins. Once an order has shipped, it cannot be canceled and must follow the standard return process.

Non-Returnable Items

The following items are generally non-returnable:

• Gift cards

• Downloadable products

• Clearance items

• Certain health and personal care products

Chargebacks

Customers are encouraged to contact us directly before initiating a chargeback so we can help resolve any issue quickly and fairly.

Policy Changes

We reserve the right to modify this Return & Refund Policy at any time. Updated versions will be posted on this page with a revised effective date.

For questions regarding returns or refunds, please contact us at:

Email: hello@makcommerceinc.com
Website: makcommerceinc.com